Online Store

Orders

• When placing an order I get an error message stating that there has been an authorization failure. What went wrong?
• Can I change or cancel my order once it is complete?
• Can I have my order shipped to a different delivery address?

Payments

• Is shopping at the arena Shop safe?
• What forms of payment do you accept?

Shipments

• What are your delivery times?
• Which countries do you ship to?

Returns

• Do you offer back orders?
• How long does it take for me to get a refund?
• What is your returns policy?

Customer Service

• How can I contact your Customer Service?

Using the website

• How can I shop at www.arenawaterinstinct.com?
• How do I unsubscribe from any of your mailing lists?
• Do you have a printed catalogue?